IMP Solutions is looking for a skilled Tier 3 Engineer to enhance our Service and Support team in Halifax, NS. This pivotal role focuses on designing IT solutions and providing technical support.
As a Tier 3 Engineer, you will play a crucial role in implementing network and infrastructure solutions, maintaining customer-facing cloud environments, and supporting internal systems. Key responsibilities include creating disaster recovery documentation and managing remote access technologies. Your expertise will ensure alignment of IT solutions with customer business goals.
Key Responsibilities:
• Design and implement infrastructure solutions including routers and firewalls
• Support hosted and cloud environments tailored to clients
• Maintain disaster recovery and network documentation
• Provide IT support for internal systems and Microsoft tech
• Manage remote access through VPN and Citrix
Requirements:
• 5+ years of experience in IT
• BA/BS in Computer Scien...