Take charge as a Shift Supervisor with Tim Hortons and lead a dedicated crew in delivering exceptional customer service. This full-time role focuses on operations, maintaining store standards, and maximizing guest satisfaction.
As a Shift Supervisor, you will ensure compliance with Tim Hortons’ operational standards while guiding team members in their daily tasks. This position requires strong leadership, effective communication, and previous supervisory experience. Candidates should be prepared to work an average of 30 hours or more per week, including weekends and holidays.
Key Responsibilities:
• Supervise crew activities to ensure service standards are met
• Provide immediate direction and support to team members
• Address customer inquiries and resolve complaints quickly
• Oversee cash handling procedures during shifts
• Maintain store cleanliness to achieve excellent guest experiences
Requirements:
• Minimum 6 months restaurant experience required
• ...