Join Toronto Beach Club as a Sommelier Floor Manager, where your passion for wine and leadership will enhance guest satisfaction. Drive service excellence in a vibrant restaurant setting.
The Sommelier Floor Manager plays a crucial role in meeting sales and service goals. This full-time position involves supervising the front of house team, ensuring guests experience top-notch service. You will be responsible for employee training, maintaining hygiene standards, and resolving guest concerns effectively.
Key Responsibilities:
• Oversee restaurant operations to ensure high service quality
• Recruit and continuously train FOH staff
• Support staff with feedback and performance management
• Ensure cleanliness and safety standards are maintained
• Resolve guest complaints and ensure satisfaction
Requirements:
• 2+ years as a Manager/Supervisor in hospitality
• Degree in Hospitality Management is preferred
• Sommelier certification is an asset
• Strong lea...