Pursue a rewarding career as an IT Client Account Manager at International Financial Data Services in Toronto. This non-permanent position is perfect for experts in client management and technical support.
As the IT Client Account Manager, you'll not only act as a liaison among clients and internal teams, but also take initiative in managing specific issues and enhancing client relations. Your role will combine leadership, analytical skills, and hands-on support to ensure a seamless user experience and project execution.
Key Responsibilities:
• Nurture relationships with business partners for client satisfaction
• Manage communications regarding high-severity issues
• Document business requirements through collaborative discussions
• Facilitate new initiatives to support clients
• Provide UAT and develop testing strategies
Requirements:
• Knowledge of mutual fund record-keeping systems
• 3+ years’ experience in client-facing roles
• Technical expertise ...