Drive IT excellence at Sagard as a Senior IT Operations Analyst in Toronto. Focus on maintaining vital systems and boosting cybersecurity to support diverse operations within the firm.
You will be a vital contributor to the IT Operations team, leading efforts to maintain system availability and security. This role focuses on managing hardware setups, supporting various platforms including Slack and Freshservice, and spearheading onboarding and offboarding procedures. Your contributions will be key in enhancing IT processes across Sagard.
Key Responsibilities:
• Providing escalated support for complex IT issues
• Overseeing on-premise hardware and remote tech support
• Managing lifecycle operations of IT assets and software
• Administering cloud platforms to meet organizational needs
• Leading onboarding processes for new employees
Requirements:
• 3 to 5 years of relevant IT support experience
• Postsecondary diploma or equivalent experience
• Knowledge ...