Step into a leadership role with CNIB Deafblind Community Services as a Supervisor in Services and Operations based in Toronto. Ensure effective service delivery to Deafblind individuals through mentorship and operational oversight.
This full-time contract position emphasizes service coordination and support for frontline staff. You will monitor service trends, assist in tackling operational issues, and implement process improvements that promote accessibility. Your focus will be on relationship building within the community and with clients to enhance inclusivity.
Key Responsibilities:
• Manage daily operations for service efficiency
• Provide functional guidance to staff on practices
• Address client needs and support staff problem-solving
• Monitor operational pressures and escalate complex issues
• Maintain accurate client records for compliance
Requirements:
• Degree or diploma in human services or related field
• 2-3 years of frontline experience in ...