Shape remarkable guest experiences as a Tour Supervisor, responsible for staff management and operational success in the tourism sector. Lead your team and ensure compliance in challenging conditions.
In this role, you will supervise tour guides and handle daily operations to guarantee a satisfying guest experience. Training, evaluating, and fostering compliance are key aspects of this position. Strong communication and leadership are paramount for success.
Key Responsibilities:
• Supervise and guide the tour team effectively
• Train and evaluate staff members for quality service
• Ensure compliance with safety and operational procedures
• Manage scheduling and logistical operations
• Address customer concerns to promote satisfaction
Requirements:
• Completion of secondary school is required
• 1-2 years of relevant tourism or hospitality experience
• Supervisory experience is preferred
• Excellent communication and leadership skills
• Valid driver...