The Training Lead (IT) is accountable for establishing, leading, and continuously evolving the enterprise Training Practice within the IT organization. This role defines training strategy, standards, and methodologies while also designing and delivering high‑impact learning solutions for technology platforms and systems. As a recognized expert, the Training Lead mentors and develops training practitioners, ensures quality and consistency of learning solutions, and drives a culture of continuous improvement and excellence in training.

Key Accountabilities

• Define and execute the enterprise IT Training Practice strategy aligned to organizational goals
• Establish and standardize training methodologies, tools, processes, and best practices
• Lead, mentor, and develop a team of training practitioners, including hiring and capability development
• Oversee the design, development, and delivery of training programs for software appl...