Elevate employee skills as a Training Specialist for the Customer Service Solutions team. This role involves designing and delivering technical training programs onsite and remotely, ensuring employee proficiency.
You will conduct training sessions aimed at enhancing the knowledge and abilities of RMO employees. This position focuses on creating engaging learning materials and assessments, planning onboarding programs, and providing ongoing support throughout the training journey. Your expertise will help shape a knowledgeable workforce aligned with company culture.
Key Responsibilities:
• Conduct technical training for RMO business unit
• Develop and deliver onboarding and continuous training programs
• Maintain updated training materials and documentation
• Collaborate with leadership to assess training needs
• Deliver assessments to measure participant understanding
Requirements:
• High school diploma or GED; degree preferred
• 1-2 years of relevant tra...