Description

The opportunity

Hitachi Energy Transformers- Business Solutions IT Organization is seeking a Factory IT Site Delivery Manager for Ludvika who will provide overall service delivery to the site to drive value and business growth to the business.

As Site IT Service Delivery Manager (SDM), you are responsible for building and providing specific IT Solutions/Services interfacing the business, consulting with the Site BU leads, business application owners and IT stakeholders on IT-related topics.

This role is responsible for ensuring all IT infrastructure and applications are delivered to the site as well as management of Ticket Management and Escalations.

The Site IT SDM is the key point of escalation and is accountable for local business relationship management for IT service performance; you are responsible for aggregating demand for new and improved IT services required by the business and ensuring overall business satis...