SUMMARY OF DUTIES

Working under the general supervision of the Superintendent and or Inspector you will play a critical role by establishing the tone for the entire customer service experience as Transit’s first point of contact with all customers. Your commitment to delivering a safe and positive commuting experience on every trip, to both new and returning customers, aligns with Hamilton Street Railway’s vision of becoming the first choice of commute within the City of Hamilton.

GENERAL DUTIES

Safely operate transit vehicles on time and in a proper manner including during adverse road and weather conditions on a predesignated route and schedule, work a variety of shifts including nights, weekends, holidays and split shifts.

As the first point of contact, act as an ambassador for HSR in providing unmatched high quality customer service to all transit clients on a daily basis. Maintain a high degree of ethical behaviour and...