Job Description

The position

The Transport Client Services Manager role exists both tactical (pre-Tournament) and operationally (Tournament time) — shifting from planning & relationship management to execution & issue resolution.

The Transport Client Service Manager is responsible for leading the planning, coordination, and delivery of transport services for designated client groups during FWWC2027. Acting as the primary liaison between the Transport Functional Area and key stakeholders (such as FIFA Constituent Groups including; Teams, Referees, FIFA Senior Officials, Delegates and Guests, Workforce, Media & Broadcast and Commercial Affiliates), the role ensures that client transport requirements are accurately captured, planned, and operationally delivered in alignment with the FIFA Transport Operating Concept.

During the pre-Tournament phase, the Manager oversees client engagement, gathers and validates detailed mobility requirements, ...