Join CAA Club Group as a Travel and Retail Manager, where you will develop staff and manage operations. This role blends leadership with customer service excellence, all in a supportive workplace. As a Travel and Retail Manager, you will be at the forefront of our operations at CAA Club Group.

Key Responsibilities

• Oversee staffing to maintain customer service levels
• Facilitate performance reviews and coaching for team members
• Define and communicate annual goals for store performance
• Encourage associates to pursue development opportunities
• Analyze financial performance against budget expectations

Requirements

• Requires a Post-Secondary education
• Five years of leadership experience in retail/travel
• Solid proficiency in MS Office applications
• Previous retail or travel experience preferred
• Must be willing to obtain TICO certification

Shape the future o...