Our UI/UX Designer to improve the usability and adoption of key workflows across the ServiceNow platform. ID 26-

Location: Oshawa - on site 2 days a week

Duration: 2 years

Work hours: 35 hours/week

**must be eligible for enhanced reliability security clearance**

Job Overview

The User Interface and User Experience Designer is responsible for understanding employee needs, mapping current and future journeys, and designing intuitive, accessible, and consistent experiences across the ServiceNow platform. This role improves the usability and adoption of key workflows in Information Technology Service Management, Human Resources Service Delivery, Security Incident Response, and Vendor Risk Management, while establishing a scalable design system and experience roadmap aligned to business outcomes.

Experience Strategy and Roadmap