Job Description

We are looking for a senior UX/UI Designer with over 10 years of experience to help elevate our user experience across both digital interfaces and operational processes. The successful candidate will be responsible for UI and UX design components to create dashboards/reports on bugs, issues, and overall workflows.

You’ll work closely with developers, product teams, and business stakeholders to ensure that every step of the process is intuitive, efficient, and user-friendly. Whether it’s identifying where delays occur, designing escalation paths, or creating dashboards that provide clarity and control, your work will directly impact user satisfaction and operational effectiveness.

Key Responsibilities

• Design and optimize end-to-end user experiences, not just screens or interfaces.
• Map out and improve user journeys across software, workflows, and communication touchpoints.
• Create...