Join the Vancouver Canucks as a Senior Account Manager, focusing on personalized service for Legacy Club members. Build strong VIP relationships while managing key accounts effectively.
This vital role in the Ticket Sales & Service team is dedicated to enhancing the loyalty experience for Season Ticket Members. You will manage important accounts, organize exclusive events, and ensure exceptional service during Game-Day engagements for long-term members.
Key Responsibilities:
• Manage Legacy Club accounts and nurture client relationships
• Execute exclusive events designed for valued members
• Coordinate yearly in-person engagements for each customer
• Address and prioritize Game-Day requests promptly
• Gather feedback to refine customer service and revenue
Requirements:
• University degree or diploma preferred
• 3-5 years experience in account management or client relations
• Strong communication and interpersonal skills
• Proven track record with pr...