Enhance customer training experiences with Vena Solutions as a Training Specialist, with flexible options for remote or hybrid work in Toronto, Canada. Deliver impactful instructor-led sessions and webinars to elevate product mastery.
This role within the Customer Training department requires a trainer who will develop and maintain training materials while identifying specific training needs. Collaborate with various teams such as Product, Customer Success, and Marketing to ensure training aligns with organizational goals. You will play a vital role in improving customer engagement through quality training sessions.
Key Responsibilities:
• Facilitate remote instructor-led training for customers and partners
• Design and revise engaging instructional materials
• Collaborate with other departments to align training objectives
• Maintain training records accurately in the Learning Management System
• Respond to inquiries and assist with session management
Requireme...