Reporting to the Remote Monitoring Center Supervisor, the agent must continuously monitor the company’s facilities. They must also respond to the various alarms and calls that occur daily. Finally, they may also be asked to conduct video investigations.

What you will be responsible for: 

• Ensuring the security of the facilities through observation and the use of images and information from live video surveillance
• Performing technical verification of video surveillance equipment
• Creating and managing access controls
• Receiving, managing, and distributing phone calls
• Managing and responding to incoming alarm signals
• Alerting, dispatching, and coordinating emergency services as needed
• Writing various types of reports
• Working closely with investigators
• Analyzing video footage to improve processes

To join our team: