The virtual assistant handles customer queries by email and phone, provides information, schedules client meetings.

Duties: Answering customer questions, providing information about available services, handling purchase orders, assisting with onboarding clients, creating reports and presentations, and ensuring that customer questions are timely handled.

Skills: organization, time management, prioritization and self-motivation, communication, pleasant personality, teamwork and problem solving.

IT Skills: Familiarity with current technologies including Google Docs, Cloud Sharing, Collaboration Software, Conference and Zoom, email, Scheduling Software, and CRM software.

Minimum two years’ experience required as an administrative assistant or virtual assistant.