Job Description

About the role

The VP, Application Operation Services (AOS) is accountable for the efficient and effective service management, stability, and resilience of Sun Life Canada’s application portfolio and the leadership of Canada’s Quality Engineering (QE) Chapter. This individual will be a member of the Canadian Digital Client Technology Solutions Leadership Team and works closely with executives on the Digital Business and Technology Leadership team, and with the Canada Executive Team.

This role is responsible for driving continuous improvement and operational excellence in all aspects of operational service delivery, including application security, stability, resiliency, systems and processes to ensure Sun Life Canada’s applications meet the approved application recovery and business continuity plans.

The VP, Application Operations Services oversees the planning and execution of all infrastructure and vendor software related changes to...