Woodbine Entertainment Group is a leading operator of professional horseracing in Canada, offering high‑quality racing, dining and entertainment experiences to visitors.

Job Summary

The goal of this position is to introduce new customers to wagering through hand‑held automated betting technology and assist them by providing friendly, knowledgeable hands‑on support and exceptional service, educating them and accurately placing wagers. The role creates loyal customers by enhancing the Guest Experience at Woodbine and engages customers about events, wagering promotions and products while making wagering simple and fun.

Key Responsibilities

• Provide courteous, proactive and efficient service by greeting customers and engaging them to wager.
• Sell and cash tickets on AM Tote Terminals.
• Respond to inquiries about wagering, marketing initiatives, promotions and upcoming events.
• Explain use of self‑serve machines, promote HPI ...