Oversee digital operations at Walmart as the Digital Fulfillment Team Supervisor in Saint-Hyacinthe, QC. Ensure top-notch customer service while leading and training your team.
As the Digital Fulfillment Team Supervisor, you'll support daily operations within the Digital department. This role involves enhancing customer interactions, directing task management, and driving performance through effective leadership. Training associates and maintaining a clean workspace is critical for ensuring a high service-level standard.
Key Responsibilities:
• Deliver superior customer service and resolve inquiries
• Manage task delegation and follow up on completion
• Assess and improve department presentation
• Conduct daily team huddles with focus on goals
• Tour areas with associates to identify training needs
Requirements:
• Strong leadership and team management experience
• Background in customer service is essential
• Competence in training and associate develop...