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Warranty Management Customer Advocate

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Rohit Group
πŸ“ edmonton, Canada
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Location edmonton
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Posted June 06, 2026
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Commute Local Area
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Job Description

Lead the warranty process for new homeowners as a Warranty Superintendent. Resolve customer concerns effectively while conducting inspections and managing trade repairs to enhance the overall experience.

This role is focused on customer interaction, requiring strong organizational skills and the ability to manage multiple service issues. You'll oversee walkthroughs, conduct essential inspections post-possession, and ensure prompt communication with trades, guaranteeing high-quality service delivery while addressing customer needs.

Key Responsibilities:
β€’ Conduct thorough walkthroughs before occupancy
β€’ Perform regular inspections one month and one year later
β€’ Liaise with trade professionals for timely repairs
β€’ Manage emergency calls efficiently outside of business hours
β€’ Handle outstanding work orders and customer communications

Requirements:
β€’ 3+ years of warranty service experience
β€’ Background in man...

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πŸ“ Location Details

πŸŒ†
City
edmonton
πŸ—ΊοΈ
Country
Canada
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Commute
Local Area

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