Warranty Project Manager

About the Role

Location Mexico Queretaro Santiago de Queretaro Company Siemens Energy, S. de de Organization Grid Technologies Business Unit Switchgears Full / Part time Full-time Experience Level Professional / Experienced

A Snapshot of Your Day

Warranty Project Manager within the EHS, Quality and Security function at the Queretaro Switchgears facility. The position is critical for improving service quality and customer satisfaction by systematically managing warranty claims, addressing non-conformities, and ensuring timely resolution for clients. To meet these objectives, the role will concentrate on three primary areas: direct management of warranty claims and client communication, leading root cause analysis for identified issues, and overseeing the implementation of corrective action plans. This structure ensures a comprehensive approach, from immediate client response to long-term systemic...