Shape memorable guest experiences as a Front Office Supervisor at the Wickaninnish Inn. Cultivate a culture of excellence and sustainable practices in a stunning location.
As part of our Front Office team, you will lead by example, ensuring that all guests receive unparalleled service that aligns with high standards like Relais & Châteaux and Forbes. Collaborating with the Front Office Manager, you'll support staff, improve guest interactions, and assist in administrative tasks like budgeting and team training. Your leadership will foster a supportive environment for both guests and staff.
Key Responsibilities:
• Deliver personalized guest experiences
• Assist Front Office Manager in daily operations
• Be a direct contact for guest inquiries
• Create a positive atmosphere for team learning
• Maintain Front Office cleanliness and organization
Requirements:
• At least 2 years supervisory experience required
• Demonstrable guest service excellence
• Profic...