Elevate your career with Sutherland in Windsor, ON, as a Customer Service Sports Expert. Immerse yourself in sports culture while delivering superb support to engaged fans.
This full-time position seeks individuals who are not only knowledgeable about sports but also passionate about enhancing customer experiences. As a part of the Streaming Services team, you’ll act as a brand ambassador, resolving fans’ inquiries through several digital channels, whether it's about streaming games or managing their fantasy accounts.
Key Responsibilities:
• Foster a positive experience for every sports fan
• Assist with streaming and digital account concerns
• Resolve customer issues using available technology
• Grow and maintain product knowledge
• Communicate efficiently across multiple platforms
Requirements:
• High school diploma or GED is essential
• Minimum of 1 year in customer service
• Proficient verbal and written English skills
• Digital navigation expert...