Join SaskTel in Winnipeg, MB as an Administrator for SecurTek Customer Support. Take on critical responsibilities for responding to alarm signals while supporting community safety initiatives.
This part-time, casual position requires you to interpret and respond to various alarm signals following set procedures. You will interact with customers and emergency agencies to ensure quality responses and record essential actions taken. The role also involves performing data entry and troubleshooting customer inquiries effectively.
Key Responsibilities:
• Manage emergency calls from alarm systems
• Assist in dispatching emergency services as needed
• Keep detailed records of emergency situations
• Engage with customers to resolve inquiries
• Perform administrative duties and data entry tasks
Requirements:
• Basic understanding of security systems and products
• Proven ability to handle customer interactions skillfully
• Good problem-solving and communication s...