Join CGI as a Wire Payment Applications Support Consultant and leverage your technical expertise in a hybrid work setting. Your focus will be on senior-level production support for key financial applications.
In this role, you will provide Level 3 support for mission-critical applications like FEDWIRE and SWIFT. Lead complex incident resolutions, conduct thorough analyses, and collaborate with diverse teams to maintain system integrity. A strong technical background and excellent communication skills are essential for this position.
Key Responsibilities:
• Provide technical support for wire payment processing applications
• Lead investigations into payment failures and coordinate solutions
• Document root cause analyses and corrective actions
• Support and optimize SQL queries for reporting and troubleshooting
• Monitor system performance using logging and analysis tools
Requirements:
• Experience in payment operations and incident management
• Proficient ...