Purpose

Responsible for providing a consistent and timely approach for Workforce Security Screening (WSS) review and adjudication activities, including but not limited to screening administration, responding to inquiries, and reporting. This role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Initiate ongoing screening for active workers as required.
• Collaborates with key stakeholders throughout the workforce security screening process.
• Assesses and interprets the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalates as required.
• Conducts Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent w...